Genesis

USERNAME

PASSWORD

Reset Password? Recover username?

Forgot your password?
Please enter your username and we will send you a temporary password to your email on file.

USERNAME

Back

Forgot your username?
Please enter your Mobile Wallet Number and we will send your username to your email on file.

Mobile Wallet Number

Back

Please Select your Network

CDMA-RED

GSM Network CC

Find your device's IMEI or MEID and enter it below to make sure it is compatible with the network. Your device must be unlocked by your current provider.

Enter your IMEI / ESN with no spaces: To find your IMEI, dial *#06# and it will appear on your screen

Click here to see other ways to find your IMEI / ESN:

ANDROID

Option 1: From home screen, select "Menu"

- Select "Settings"
- Select "About Phone"
- Select "Status"
- Scroll down to IMEI

Option 2: Remove the battery from your phone*

Locate the IMEI on the sticker on the inside of your phone

*Not all Android phones have removable batteries.

iPhone

From home screen:

- Select "Settings"
- Select "General"
- Select "About"
- Scroll down to IMEI

Legal Documents